Returns & Exchanges
At K9 Ballistics®, we stand behind the durability and quality of our gear with a 120-day return window for all unused items. If your purchase doesn't meet your expectations for fit or performance, our streamlined process ensures a quick resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.
Ship the Package
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until the return is processed.
Receive Your Refund
After our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing